Your function enquiries, answered from your own inbox.
It replies from your Gmail or Outlook, checks your calendar for the date, follows up the quiet ones and hands you the ones ready to book.
14-day free trial, no credit card required.
Firms that follow up an online enquiry within an hour are nearly 7x as likely to qualify it as those that wait an hour longer. Harvard Business Review, 2011
Connects with the tools
you already use
- Gmail
- Outlook
- Google Calendar
- Stripe
- Xero
Good enquiries go cold in busy inboxes.
Is the date free?
Every enquiry with a date in it waits until someone checks the calendar and writes back.
Your CRM stores the enquiry. Nothing chases it.
It gets one reply, then goes quiet. Unless someone remembers to follow up, it is gone.
The next step is unclear.
Messages, proposals and tasks sit apart. You need to see what needs you and what happens next.
Your AI functions coordinator.
Teach it your venue once. It replies in your voice, sends the low-risk answers, and brings you anything bigger. It never books or holds a date.
Hi Sophie! Yes, Saturday 14 March is open for your company dinner.
Answers "is the 14th free?" from your real calendar
The most common question in a venue enquiry. It checks open, held and booked dates and never holds one, or leaves dates to you if you prefer.
- Day 3Follow-up sent
- Day 6Scheduled
Follows up when an enquiry goes quiet
It follows up twice, three days apart, when nobody replies. A reply ends the sequence for good.
That is exactly what we need. Can we lock in Saturday 14 March?
Hands off when they are ready to book
Booking intent always comes to you. It never books or holds a date.
See which enquiries need you first.
Six parts catch, answer, chase and rank every enquiry, so only the ones worth your time reach you.
Start free trialContact and enquiry created, and flagged in Needs Attention, before you have opened anything.
Keep the conversation in the mailbox your clients already know.
Reads your live calendar. On a tour request it sends a self-schedule link, it never holds the date.
When enabled, the agent follows up with clients who have not replied. A reply or handoff ends the scheduled sequence.
A new enquiry waiting too long, an escalated enquiry, one gone quiet. Ranked, with the next step.
Sort by what needs attention and the board becomes your to-do list.
Built for hospitality and event venues.
Not a generic CRM bent into shape. Every enquiry arrives with the date, guest numbers, space and package already on it.
A function room alongside the tradeHospitality venues
Restaurants, wineries, breweries, hotels, golf and sporting clubs. A function room or a private dining space, worked alongside the everyday trade.
Start free trial
The space itself is the businessEvent venues
Function venues, warehouses, galleries, estates and homesteads, garden and marquee venues. The space itself is the business.
Start free trialSign and pay in one link.
A live branded link, not a PDF. Clients sign and pay the deposit in one sitting, and the enquiry moves to Confirmed.
No account, no portal login, no app to download.
01
Confirmed booking
The signed proposal and event stay linked, with the date and times in context.
02
Tasks and final details
Review enquiry and event tasks together. Assign the next step, such as confirming guest numbers.
03
Balance collection
Check what has been paid and what remains due before following up with the client.
Once booked, the paperwork follows.
The event, payment schedule and run sheet come straight from the booking. Floor plans and BEOs stay with whatever you already run.
- An Operations tab on every booking, with a run sheet to export
- Payment schedules, with overdue deposits and invoices flagged
- Two-way Google and Outlook calendar sync, covering events and tours
- Outbound webhooks and a developer API
- Invoices and payments synced to Xero
Sent from your own inbox.
Every reply goes out from your own Gmail or Outlook and sits in your Sent folder. Your client sees your venue's address, not a noreply@ one.
Connect your inbox free- From
- The Garden Pavilion <events@thegardenpavilion.com>
- To
- Sophie Bell <sophie.bell@gmail.com>
- Subject
- Re: Company dinner, 60 guests
Hi Sophie! Yes, the pavilion has a built-in sound system and two handheld mics for speeches, included in the venue hire.
I spent three years as an events manager at an Australian venue, then years in lead generation for private event venues across Australia, the US, and Canada, and I kept seeing the same problems. Coordinators drowning in admin, no real way to tell which enquiries needed attention, and good enquiries going cold before anyone got back to them.
I built Function Desk to help with the work that pulls coordinators away from their guests. It handles routine enquiries and follows up with clients who have not replied, then brings you in when an enquiry is ready to book or needs your judgement.
Steve Towers
Founder, Function Desk
Built for whoever answers the enquiries.
| Function Desk | Tripleseat | HoneyBook | |
|---|---|---|---|
| AI works the back-and-forth, not just drafts | Partly | – | |
| Replies from your own Gmail or Outlook | – | Partly | |
| Price published, no demo required | – | ||
| Start without a sales call | – | ||
| Price | $119/mo flat, AUD | Quote on request | Tiered, see their site |
One price. Everything included.
No sales call to start, no tiers to choose between, and you can cancel anytime.
One simple plan
Running several venues? Each one is the same flat rate, all managed from a single login.
14-day free trial. No credit card required.
Built for Australian venues: priced in AUD, with GST and Xero built in.
Everything included
- AI Agent that reads and replies
- Connected Gmail and Outlook inbox
- A needs-attention list, most urgent first
- Follow-up sequences that run themselves
- Lead forms that feed the pipeline
- Proposals clients sign and pay in one link
- Unlimited enquiries and contacts
The honest answers.
Put the agent on your next enquiry.
14-day free trial. No credit card required. Cancel anytime.